Plain-language terms. Where a signed proposal, statement of work or master services agreement exists between us and a client, that document takes precedence over these general terms.
1. Acceptance of These Terms
By using this website, submitting a form, booking a consultation or engaging us for services, you agree to these terms and to our Privacy Policy. If you are acting for a company, you confirm that you are authorised to accept these terms on its behalf.
2. Our Services
3 & Four provides HubSpot consulting, onboarding, implementation, migration, integration, automation, managed services and related AI and revenue-operations work. The specific services, deliverables, timeline and fees for any engagement are set out in a written proposal or statement of work that both parties approve before work begins.
Free consultations and audits are offered at our discretion, carry no obligation on either side and do not by themselves create a service engagement.
3. Proposals, Scope and Fees
- Fixed-scope engagements are priced for the scope described in the proposal. Work outside that scope is quoted separately before it starts.
- Monthly plans renew automatically each month unless either party gives notice in writing before the renewal date, as stated in the plan.
- Invoices are due within the period stated on the invoice. We may pause work on accounts that are overdue after written notice.
- Quoted fees exclude HubSpot subscription costs, third-party software, advertising spend and applicable taxes unless the proposal says otherwise.
4. Client Responsibilities
To deliver on time we rely on you to provide timely access to the systems in scope (for example HubSpot portal access at the level agreed), accurate source data, a named decision-maker and feedback within the review windows in the project plan. Delays in providing these may move the timeline and, for fixed-fee work, may be quoted as additional effort.
5. HubSpot and Third-Party Platforms
3 & Four is an independent HubSpot Solutions Partner. HubSpot and other platforms we work with are provided by their own vendors under their own terms, pricing and service levels. We do not control changes those vendors make to their products, and our services do not include warranties on their behalf. Where our work depends on a vendor change, we will tell you as soon as we know and agree how to handle it.
6. Intellectual Property and Deliverables
- On payment in full, you own the deliverables created specifically for you: portal configuration, workflows, properties, templates, documentation and reports.
- We keep ownership of our pre-existing tools, frameworks, templates and know-how, and grant you a perpetual licence to use anything of ours that is built into your deliverables.
- Unless you ask us not to, we may name you as a client and describe the engagement in general terms. Detailed case studies are published only with your written approval.
7. Confidentiality and Data
Each party keeps the other's non-public information confidential and uses it only for the engagement. We access client data only as needed to perform the work, follow the access levels you grant, and remove our access when the engagement ends unless a managed-services plan requires it to continue. How we handle personal data collected through this website is described in our Privacy Policy.
8. Use of This Website
The content on 3andfour.com is provided for general information and is owned by 3 & Four or its licensors. You may not copy, scrape or republish it without permission, interfere with the site's operation, or use it to send unsolicited communications. Links to other sites are provided for convenience and do not imply endorsement.
9. Warranties and Limitation of Liability
We perform our services with reasonable skill and care and will correct, at no charge, work that does not match the agreed scope when you tell us within thirty days of delivery. Beyond that, the services and this website are provided as is. To the fullest extent permitted by law, our total liability for any engagement is limited to the fees you paid us for that engagement in the twelve months before the claim, and neither party is liable for indirect or consequential loss, including lost revenue or data, except where caused by fraud or wilful misconduct.
10. Termination
Either party may end an engagement with written notice as set out in the proposal or plan. You pay for work completed up to the end date, and we hand over work in progress and remove our access as described above. Either party may end an engagement immediately if the other materially breaches these terms and does not fix the breach within fourteen days of notice.
11. Governing Law
These terms are governed by the laws stated in the applicable signed agreement.
12. Changes to These Terms
We may update these terms from time to time. The date at the top shows the latest version. Changes apply to website use from the date they are published and to services from the next renewal or new proposal.
13. Questions
If you have questions about these terms or about an agreement with 3 & Four Technologies, reach us through the contact page and we will reply within one business day.